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Rechtsanwalt Marian Härtel - ITMediaLaw

Invoice for fake order? BGH says: Is anti-competitive

23. September 2019
in Competition law, Online retail
Reading Time: 2 mins read
0 0
A A
0
electronic commerce

The Federal Court of Justice has passed a judgment that could well have the potential to cause headaches for many online retailers and providers of online services.

This is the question of whether sending an invoice for a fake order, i.e. when someone places an order, but for example informs an incorrect postal address/e-mail address. If the provider does not check the order correctly in this case and sends an invoice/payment request to a person who has not actually requested this service, the provider commits a warningable infringement of competition law .

According to the Bundesgerichtshof, the invitation to pay for unordered services constitutes a misleading commercial act within the meaning of Paragraph 5(5) of the Federal Court of Justice. 1 sentence 2 case 1 UWG if the consumer in the defendant referred to the invitation takes away the claim that he has ordered the service. It is hard to imagine how this might not be the case.

What is particularly problematic is that the Federal Court of Justice expressly abandons its previous case law on identity theft. The judges now consider that there is an unfairness under Paragraph 5(5) of the 1 sentence 1 UWG is not precluded by the fact that the trader acted on the erroneous assumption, for which he cannot be blamed, that an order had actually been placed. Thus, even if, for example, the online retailer is not to blame for the fake order, he is acting illegally by sending a payment request. Whether the provider has made an error is therefore irrelevant in the future. This is extremely far-reaching.

According to the BGH, the invitation to pay for services not ordered but provided falls within point 29 of the Annex to Paragraph 3(3) of the 3 UWG if the trader erupts from an order in error and the error is not the cause of the entrepreneur’s responsibility.

The EU Unfair Commercial Practices Directive does not change that either.

From Art. 9 lit. c of Directive 2005/29/EC, which presupposes conscious action on the part of the trader, no requirement of knowledge
on the part of the trader of a missing order can be inferred. This element concerns certain types of conduct on the part of the trader,
which may indicate an aggressive commercial practice, such as the deliberate exploitation of specific unfortunate situations; it cannot be inferred from this that a subjective
element must always be present in the case of aggressive commercial practices.

No matter how large the standard of care of the provider is, it is still liable. Ordering operations and verifications should therefore be urgently reviewed and optimized to reduce the risk. Security queries must also be optimised and data protection issues must be taken into account!

Marian Härtel
Author: Marian Härtel

Marian Härtel ist Rechtsanwalt und Fachanwalt für IT-Recht mit einer über 25-jährigen Erfahrung als Unternehmer und Berater in den Bereichen Games, E-Sport, Blockchain, SaaS und Künstliche Intelligenz. Seine Beratungsschwerpunkte umfassen neben dem IT-Recht insbesondere das Urheberrecht, Medienrecht sowie Wettbewerbsrecht. Er betreut schwerpunktmäßig Start-ups, Agenturen und Influencer, die er in strategischen Fragen, komplexen Vertragsangelegenheiten sowie bei Investitionsprojekten begleitet. Dabei zeichnet sich seine Beratung durch einen interdisziplinären Ansatz aus, der juristische Expertise und langjährige unternehmerische Erfahrung miteinander verbindet. Ziel seiner Tätigkeit ist stets, Mandanten praxisorientierte Lösungen anzubieten und rechtlich fundierte Unterstützung bei der Umsetzung innovativer Geschäftsmodelle zu gewährleisten.

Tags: BghCase lawCompetition lawConsumerE‑mailFederal courtMailPrivacyserviceSicherheit

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  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
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