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    BGH on right of withdrawal and mattresses

    Geschätzte Lesezeit: 2 Minuten

    The VIII Civil Senate of the Federal Court of Justice has ruled that a contract of sale concluded by a consumer with an online retailer over a mattress sealed with a protective film does not involve a contract for the supply of sealed Goods that are unsuitable for return for reasons of health protection or […] More

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    Paid number in disclaimer inadmissible

    Geschätzte Lesezeit: 2 Minuten

    Following the ECJ decision on the use of paid numbers to contact an online retailer (CJEU, judgment of 02.03.2017 – Rs. C -568/15), there is now also further clarity regarding the use of a paid service number in the Within the scope of a revocation instruction: The OLG Hamburg considered the use of a paid […] More

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    Declaration of revocation without line breaks anti-competitive

    Geschätzte Lesezeit: < 1 Minute

    It is actually an old hat, but I know that there are repeated warnings because the declaration of withdrawal is not properly presented. If the statutory revocation instruction is only possible as a flow text and thus without paragraphs and formatting, one runs the risk that the revocation declaration itself could not be effective and […] More

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    Telephone number in revocation instruction

    Geschätzte Lesezeit: < 1 Minute

    The Schleswig-Holstein Higher Regional Court has strengthened the rights of consumers in a decision issued. The defendant distributes telecommunications services, inter alia, via the Internet. In doing so, it uses the legally offered model for the revocation instruction in order to inform the consumer about his right of withdrawal. In the model revocation notice, the […] More