Telephone number
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ECJ: Amazon doesn’t have to offer users a phone number
Geschätzte Lesezeit: 2 Minuten
The Federal Association of Consumer Centres and Consumer Associations, Consumer Association of the German Federal Association of Consumers, sued Amazon before the German courts with the aim of finding that Amazon was in breach of the german law in force, which was Consumer Policy requires the trader to provide the telephone number and, where appropriate, […] More
Telephone number in revocation instruction
Geschätzte Lesezeit: < 1 Minute
The Schleswig-Holstein Higher Regional Court has strengthened the rights of consumers in a decision issued. The defendant distributes telecommunications services, inter alia, via the Internet. In doing so, it uses the legally offered model for the revocation instruction in order to inform the consumer about his right of withdrawal. In the model revocation notice, the […] More
