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Sales representative
Introduction
A sales representative is a person or company that acts on behalf of another company to sell its products or services. In this article, we will take an in-depth look at the concept of commercial agent, explain its role and functions, look at the legal aspects and discuss the advantages and disadvantages of this career choice.
Definition and role of the commercial agent
According to Section 84 of the German Commercial Code (HGB), a commercial agent is a self-employed tradesperson who is permanently entrusted with brokering transactions for another entrepreneur or concluding transactions on the latter’s behalf. The commercial agent acts as an intermediary between the company he represents and the customers.
Functions of a commercial agent
- Customer Acquisition: A sales representative is responsible for acquiring new customers and building business relationships.
- Selling and brokering: He sells or brokers products or services on behalf of the company.
- Market monitoring: monitors the market and informs the company about current trends and competitors’ activities.
- Customer care: He takes care of the customers, answers their questions and solves any problems.
- Reporting and Documentation: He is often responsible for providing regular reports on his activities and sales.
Legal aspects
The relationship between the commercial agent and the company is governed by the agency agreement. This contract should clearly define the rights and obligations of both parties. In Germany, the legal aspects of the commercial agent are regulated in the German Commercial Code (HGB). These include:
- Commission right
- Territory protection
- Compensation claim at the end of the contract
- Information and reporting obligations
Advantages and disadvantages of the commercial agent
Advantages:
- Flexibility: Sales representatives often have flexible working hours and can work independently.
- Income potential: The income of a sales representative can be high, especially if they work on a commission basis.
- Network building: Sales representatives have the opportunity to build a large network of contacts and customers.
Disadvantages:
- Uncertain income: Income may fluctuate, especially if it is based primarily on commissions.
- High workload: Sales representatives often have to work long hours and travel a lot.
- Liability risks: Commercial agents can be held liable for certain liabilities of the company.
Conclusion
The sales representative plays an important role in the business world by acting as an intermediary between companies and customers. It contributes to the increase in sales and the expansion of the company. However, being a sales representative also comes with challenges and uncertainties. It is important that both the sales representative and the company they represent understand the legal aspects and obligations associated with this role.