Tag: Consumer

The Munich Higher Regional Court ruled at the end of last month that, in the context of telephone advertising, the provision of a callback number ...

I regularly deal with clients who have issues with their telecom provider, and frankly it's hard to determine which provider is doing the worst legally. ...

Numerous consumers complain again and again to the consumer advice centers. And I also get corresponding requests from time to time. When searching for streaming ...

Anyone offering services on the Internet must provide an imprint in accordance with § 5 of the German Telemedia Act. This also includes an e-mail ...

The German Federal Court of Justice recently issued an interesting decision on questions of costs of a warning letter if the claims asserted in the ...

Based on a mandate from last year and a recent request, I would like to point out today that advertising, even with slogans and customer ...

I myself am actually an IT nerd and a regular customer at Amazon. But I've always been suspicious of the Dash buttons, too. But that ...

In the flight costs, which use e.g. Billigairlines in complicated way, must, according to the consumer center also the costs for the luggage clearly and ...

In online retailing, the issue of the right of withdrawal is actually dead in the water. Anyone who sells products online must inform the customer ...

Since I was contacted yesterday by a client who received a warning letter due to his Twitch channel, I would like to briefly point out ...

This question is currently not so easy to answer, because the case law is currently wildly mixed. Even in pre-DSGVO times, it was controversial and ...

According to the ECJ, if someone publishes several sales advertisements on a website, this does not automatically establish the activity as a "trader". This can ...

The Federal Court of Justice has published the full reasoning of the Adblock II decision ( I ZR 154/16 ). The tenor was a) The ...

The possibility to include Facebook Like as a plugin, for example, has been controversial for a long time. This is especially true since Facebook also ...

For my original post, see here. Background The European Commission has fined Valve, the owner of the online PC gaming platform "Steam," and five publishers ...

The BGH has ruled on the question of the requirements for consent to telephone advertising and the storage of cookies on the user's end device. ...

In three appeal proceedings, the Federal Court of Justice considered the use of test seal marks as a violation of the trademark proprietor's rights in ...

By judgment of 29 November 2019, the 8th Chamber of Commercial Matters of the Regional Court of Düsseldorf ruled that the proprietor of the registered ...

Who is it relevant to? On January 1, 2020, the California Consumer Privacy Act (CCPA) will enter into force in California, which is intended to ...

The situation I have often written that, as a lawyer specialising in IT law and, in particular, as a lawyer who has a lot to ...