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🚀 Design SLAs cleverly: Legally compliant and customer-oriented!

9. November 2024
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Reading Time: 1 min read
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In this video, lawyer Marian Härtel explains how early-stage SaaS startups can professionally develop service level agreements. Learn:- How to define realistic service promises
– Strategies for minimizing risk
– Effective limitation of liability
– Scalable contract structures for your startup

Core topics:

  • Capacity planning
  • Support strategies
  • Transparent monitoring
  • Building customer trust

Practical tips for young companies in the IT and SaaS sector: Learn how to develop legally compliant SLAs that support your growth and convince customers.

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