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Rechtsanwalt Marian Härtel - ITMediaLaw

Rechtsanwalt Marian Härtel - ITMediaLaw > Law on the Internet > Positive reviews may be reviewed and deleted if necessary

Positive reviews may be reviewed and deleted if necessary

7. November 2022
in Law on the Internet
Reading Time: 1 min read
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Key Facts
  • Positive reviews are an important marketing tool for all marketplaces and review platforms.
  • Jameda may check positive reviews for validity and delete them if necessary.
  • The Munich Higher Regional Court confirmed the legality of the deletion of suspicious reviews.
  • The deletion did not constitute a breach of Jameda 's contractual obligations.
  • The plaintiff had no legal claim to the republication of the deleted reviews.
  • Jameda did not have to disclose any details about the algorithm used.
  • The ruling strengthens the rights of review platforms and communities against fake reviews.

Positive reviews are a marketing tool for all marketplaces and review platforms. And there is always a legal dispute about how to deal with them. The physician rating platform Jameda has been ruled right in the second instance by the Munich Higher Regional Court, which ruled that the platform is allowed to check the validity of positive ratings and, if necessary, delete them.

In the case at hand, Jameda deleted ten positive reviews of a doctor. The doctor sued against the deletion. He demanded that Jameda republish the ten deleted reviews. The platform rejects this because the posts have been suspicious and unverifiable after review.

The Munich Higher Regional Court now upheld the Regional Court in that the deletion of the ratings did not constitute a breach of contract on the part of Jameda. Furthermore, the deletion of the ratings did not infringe the plaintiff’s rights to his established and practiced business pursuant to Section 823 (1) of the German Civil Code. 1 BGB, as there was no unlawful interference with the plaintiff’s right to his established and practiced business. Jameda was also not obliged to disclose the details of the algorithm used to detect suspicious reviews, as this would be a trade secret of the defendant that could not be disclosed.

The ruling definitely strengthens the rights of mediation and rating platforms, but also of communities, which logically also have to deal with many fake ratings.

Marian Härtel
Author: Marian Härtel

Marian Härtel ist Rechtsanwalt und Fachanwalt für IT-Recht mit einer über 25-jährigen Erfahrung als Unternehmer und Berater in den Bereichen Games, E-Sport, Blockchain, SaaS und Künstliche Intelligenz. Seine Beratungsschwerpunkte umfassen neben dem IT-Recht insbesondere das Urheberrecht, Medienrecht sowie Wettbewerbsrecht. Er betreut schwerpunktmäßig Start-ups, Agenturen und Influencer, die er in strategischen Fragen, komplexen Vertragsangelegenheiten sowie bei Investitionsprojekten begleitet. Dabei zeichnet sich seine Beratung durch einen interdisziplinären Ansatz aus, der juristische Expertise und langjährige unternehmerische Erfahrung miteinander verbindet. Ziel seiner Tätigkeit ist stets, Mandanten praxisorientierte Lösungen anzubieten und rechtlich fundierte Unterstützung bei der Umsetzung innovativer Geschäftsmodelle zu gewährleisten.

Tags: marketingMunich Higher Regional Court

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  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
    • Internally
  • Podcast
    • ITMediaLaw Podcast
  • Knowledge base
    • Laws
    • Legal terms
    • Contract types
    • Clause types
    • Forms of financing
    • Legal means
    • Authorities
    • Company forms
    • Tax
    • Concepts
  • Videos
    • Information videos – about Marian Härtel
    • Videos – about me (Couch)
    • Blogpost – individual videos
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    • Podcast format
    • Third-party videos
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