• Mehr als 3 Millionen Wörter Inhalt
  • |
  • info@itmedialaw.com
  • |
  • Tel: 03322 5078053
Rechtsanwalt Marian Härtel - ITMediaLaw

No products in the cart.

  • en English
  • de Deutsch
  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
    • Internally
  • Podcast
    • ITMediaLaw Podcast
  • Knowledge base
    • Laws
    • Legal terms
    • Contract types
    • Clause types
    • Forms of financing
    • Legal means
    • Authorities
    • Company forms
    • Tax
    • Concepts
  • Videos
    • Information videos – about Marian Härtel
    • Videos – about me (Couch)
    • Blogpost – individual videos
    • Videos on services
    • Shorts
    • Podcast format
    • Third-party videos
    • Other videos
  • Contact
Kurzberatung
  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
    • Internally
  • Podcast
    • ITMediaLaw Podcast
  • Knowledge base
    • Laws
    • Legal terms
    • Contract types
    • Clause types
    • Forms of financing
    • Legal means
    • Authorities
    • Company forms
    • Tax
    • Concepts
  • Videos
    • Information videos – about Marian Härtel
    • Videos – about me (Couch)
    • Blogpost – individual videos
    • Videos on services
    • Shorts
    • Podcast format
    • Third-party videos
    • Other videos
  • Contact
Rechtsanwalt Marian Härtel - ITMediaLaw

Hildesheim District Court: Attention when labeling order buttons!

19. June 2023
in Online retail
Reading Time: 3 mins read
0 0
A A
0
e commerce 402822 1280
Key Facts
  • Hildesheim Regional Court ruling criticizes order button labels such as "Pay by credit card" for lack of clarity.
  • Order buttons must be marked with "order with obligation to pay" or clear wording in order to meet legal requirements.
  • Insufficient information about subscriptions and total costs before placing an order also leads to legal violations.
  • ruling emphasizes the importance of the precise design of order buttons in online retail.
  • Companies must regularly check their order buttons in order to avoid infringements of competition law.
  • Verbraucherzentrale Bundesverband initiated the proceedings against Digistore24, which encourages companies to be vigilant.
  • Non-compliance with legal requirements can lead to legal consequences and a loss of customer confidence.

In a ruling of 07.03.2023 (6 O 156/22), the Regional Court of Hildesheim decided that an order button with the inscription “Pay by credit card” or “Pay by SOFORT transfer” does not comply with the requirements of the so-called button solution according to § 312j para. 3 BGB corresponds. This legal regulation obliges the entrepreneur to design the ordering situation in such a way that the consumer explicitly confirms with his order that he commits himself to a payment. If the order is placed via a button, it must be legibly labeled with nothing other than the words “order subject to payment” or an equivalent unambiguous wording. At the same time, failure to comply with this regulation constitutes a violation of competition law pursuant to Section 3a UWG.

Content Hide
1. Background of the judgment
2. Details of the judgment
3. Effects of the judgment
3.1. Author: Marian Härtel

Background of the judgment

The defendant, the operator of a digital platform on which it sells a variety of products and services such as books, seminars and similar offers to both consumers and entrepreneurs, has designed the ordering process on its platform in such a way that the binding, chargeable order is triggered by clicking on the button “Pay with … Pay” or “Pay…” button triggers the binding, chargeable order.

This means that by clicking on this button, the customer confirms his decision to purchase and commits to pay the indicated price. This process is a common procedure in online retailing that aims to make the buying process as simple and straightforward as possible for the customer.

However, the court stated in its ruling that this particular design of the ordering process does not meet the requirements of § 312j para. 3 BGB corresponds. This paragraph of the Civil Code (BGB) stipulates that the entrepreneur must arrange the ordering situation in such a way that the consumer explicitly confirms with his order that he is committing himself to a payment. If the order is placed via a button, this obligation is only fulfilled if this button is legibly labeled with nothing other than the words “order subject to payment” or with an appropriate unambiguous wording.

In this particular case, the court ruled that the wording used by the defendant, “Pay with … Pay” or “Pay…” is not sufficiently clear to meet the requirements of the law. Therefore, it was ruled that the defendant’s ordering process violated the law.

Details of the judgment

In the proceedings initiated by VZVB, the Hildesheim Regional Court found that the button labeled “Pay with … bezahlen” or “Bezahlen …” can also be understood by the consumer in such a way that with this click he initially only confirms the means of payment with which he would like to “pay”, but does not yet trigger an order. Therefore, the labeling of the button used by the defendant lacked the necessary unambiguity to convey the contractual obligation and the obligation to pay. In addition, the court found that in another product offer, the defendant did not provide the information about the conclusion of a subscription contract, the total price of the subscription contract, the conditions of cancellation and the minimum duration of the obligations immediately before placing the orders in direct connection with the order button and in a highlighted manner, which also violated § 312j para. 2 BGB in conjunction with. Article 246a § 1 sentence 1 no. 4 EGBGB.

The Regional Court also emphasized that the information on the conclusion of a subscription contract, the total price of the subscription contract, the conditions of cancellation and the minimum duration of the obligations must be provided immediately before the orders are placed, in direct connection with the order button and in a prominent manner. Failure to comply with these requirements also constitutes a violation of § 312j para. 2 BGB in conjunction with. Art. 246a § 1 p. 1 No. 4 EGBGB.

Effects of the judgment

This ruling underscores the importance of the precise design of order buttons in online retail. Companies must ensure that their order buttons comply with legal requirements to avoid competition violations. It is therefore advisable to regularly check the labeling of order buttons and adjust them if necessary. In addition, the ruling shows that companies must also ensure that they clearly display all relevant information, including the terms of the contract and the total cost, before the final order is placed.

It is particularly noteworthy that the Federation of German Consumer Organizations (vzbv) took action against the provider Digistore24 in these proceedings. This means that all companies using Digistore35 for their online sales should be especially vigilant. You should check your order processes carefully to ensure that any order buttons may not have been installed manually and are therefore illegal.

This ruling serves as an important reminder that legal compliance is crucial in online commerce. Companies that fail to comply with these requirements risk not only legal consequences, but also a loss of trust among their customers.

Marian Härtel
Author: Marian Härtel

Marian Härtel ist Rechtsanwalt und Fachanwalt für IT-Recht mit einer über 25-jährigen Erfahrung als Unternehmer und Berater in den Bereichen Games, E-Sport, Blockchain, SaaS und Künstliche Intelligenz. Seine Beratungsschwerpunkte umfassen neben dem IT-Recht insbesondere das Urheberrecht, Medienrecht sowie Wettbewerbsrecht. Er betreut schwerpunktmäßig Start-ups, Agenturen und Influencer, die er in strategischen Fragen, komplexen Vertragsangelegenheiten sowie bei Investitionsprojekten begleitet. Dabei zeichnet sich seine Beratung durch einen interdisziplinären Ansatz aus, der juristische Expertise und langjährige unternehmerische Erfahrung miteinander verbindet. Ziel seiner Tätigkeit ist stets, Mandanten praxisorientierte Lösungen anzubieten und rechtlich fundierte Unterstützung bei der Umsetzung innovativer Geschäftsmodelle zu gewährleisten.

Weitere spannende Blogposts

BGH decides on keyselling

Small summary – Blizzard vs. Bossland
23. February 2023

After the Regional Court of Berlin wanted to explain to us that the so-called exhaustion principle does not apply to...

Read moreDetails

Influencers and advertising contracts

Frankfurt district court a.M. softens influencer jurisdiction
9. September 2019

Here on the blog I report regularly about the streamer and influencer should use professionally created contracts for their own...

Read moreDetails

Compensation for missing/incorrect attribution of photos?

ECJ: Advocate General assesses sampling as copyright infringement
7. February 2019

For a while, but at the moment it has been a lot of time, there is a quite "trick" behavior...

Read moreDetails

Protection of minors in online games: age ratings, chat functions and parental control

Protection of minors in online games: age ratings, chat functions and parental control
27. April 2025

: An important decision is currently attracting attention in games law: in April 2025, the youth ministries of the German...

Read moreDetails

Exit strategies for start-ups: from planning to a successful exit

iStock 1405433207 scaled
11. March 2025

Introduction The early development of an exit strategy is an integral part of entrepreneurial planning and is particularly important for...

Read moreDetails

Differences between co-authorship and contractual relationship in the development of software and apps

unterschiede zwischen miturheberschaft und auftragsverhaeltnis bei der entwicklung von software und apps
27. July 2023

When building an app or software, it's often the case that a creative mind with a brilliant idea works alongside...

Read moreDetails

LG Munich: Data protection consent on dating platform

LG Munich: Data protection consent on dating platform
7. November 2022

The Munich Regional Court has once again impressively shown why anything other than standard data protection declarations should only be...

Read moreDetails

1 Euro immediate purchase for car on Ebay = no effective purchase contract

Attention: Vouchers to existing customers can be advertising!
7. November 2022

If an interested party actually bids €1 for an eBay offer with the note: "Price €1", this does not lead...

Read moreDetails

Copyright & computer games: What rules really apply?

Copyright & computer games: What rules really apply?
19. December 2022

The following list is intended to provide a brief overview of the main points of copyright in computer games. It...

Read moreDetails
Eigentum an Software – Wem gehört eigentlich der Code?
Copyright

Eigentum an Software – Wem gehört eigentlich der Code?

14. July 2025

Während ich an meinem eigenen WordPress-Plugin code, taucht immer wieder eine Frage auf: Gehört mir diese Software wirklich? Im Alltagsverständnis...

Read moreDetails
Startup ohne Entwickler?

Startup ohne Entwickler?

8. July 2025
Keine stillschweigende AGB-Änderung – Schweigen gilt nicht als Zustimnung

Keine stillschweigende AGB-Änderung – Schweigen gilt nicht als Zustimnung

7. July 2025
So langsam nimmt der Shop Form an

So langsam nimmt der Shop Form an

3. July 2025
Dark Patterns: UX-Tricks im Visier von Gesetzgeber und Gerichten

Dark Patterns: UX-Tricks im Visier von Gesetzgeber und Gerichten

2. July 2025

Podcastfolge

Web3, Blockchain und Recht – Eine kritische Bestandsaufnahme

Web3, Blockchain und Recht – Eine kritische Bestandsaufnahme

25. September 2024

  In dieser aufschlussreichen Episode des ITmedialaw-Podcasts wird ein tiefgehender Blick auf die Schnittstelle von Web3, Blockchain-Technologie und Recht geworfen....

Read moreDetails
Der IT Media Law Podcast. Folge Nr. 1: Worum geht es hier eigentlich?

Der IT Media Law Podcast. Folge Nr. 1: Worum geht es hier eigentlich?

26. August 2024
Auf der dunklen Seite? Ein Rechtsanwalt im Spannungsfeld innovativer Startups

Auf der dunklen Seite? Ein Rechtsanwalt im Spannungsfeld innovativer Startups

25. September 2024
Der unkonventionelle Anwalt: Ein Nerd im Dienste des Rechts

Der unkonventionelle Anwalt: Ein Nerd im Dienste des Rechts

25. September 2024
Rechtskette beim Spieleentwickler

Rechtskette beim Spieleentwickler

19. April 2025

Video

Mein transparente Abrechnung

Mein transparente Abrechnung

10. February 2025

In diesem Video rede ich ein wenig über transparente Abrechnung und wie ich kommuniziere, was es kostet, wenn man mit...

Read moreDetails
Faszination zwischen und Recht und Technologie

Faszination zwischen und Recht und Technologie

10. February 2025
Meine zwei größten Herausforderungen sind?

Meine zwei größten Herausforderungen sind?

10. February 2025
Was mich wirklich freut

Was mich wirklich freut

10. February 2025
Was ich an meinem Job liebe!

Was ich an meinem Job liebe!

10. February 2025
  • Privacy policy
  • Imprint
  • Contact
  • About lawyer Marian Härtel
Marian Härtel, Rathenaustr. 58a, 14612 Falkensee, info@itmedialaw.com

Marian Härtel - Rechtsanwalt für IT-Recht, Medienrecht und Startups, mit einem Fokus auf innovative Geschäftsmodelle, Games, KI und Finanzierungsberatung.

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
    • Internally
  • Podcast
    • ITMediaLaw Podcast
  • Knowledge base
    • Laws
    • Legal terms
    • Contract types
    • Clause types
    • Forms of financing
    • Legal means
    • Authorities
    • Company forms
    • Tax
    • Concepts
  • Videos
    • Information videos – about Marian Härtel
    • Videos – about me (Couch)
    • Blogpost – individual videos
    • Videos on services
    • Shorts
    • Podcast format
    • Third-party videos
    • Other videos
  • Contact
  • en English
  • de Deutsch
Kostenlose Kurzberatung