The ECJ recently issued a groundbreaking decision on the issue of providing a telephone number in the legal notice(see this article). Now I got some questions about what it would be like to have a phone number in the cancellation declaration?
There are already OLG decisions on the question of the telephone number(see, for example, this article). For example, it has also been decided that a chargeable number is not permitted.
The answer to the question put at the beginning is not easy, but the question is not really decided either. It is clear that the ECJ has also decided that a telephone number should not be re-established for consumers (with staff and the like), but that a telephone number would be necessary if it already existed. Which company does not currently do this? In addition, the ECJ’s decision concerns the pre-contractual obligations of an undertaking, whereas the question of the content of a revocation declaration concerns post-contractual obligations.
Therefore, there are quite good arguments, not even spoken of by pure caution, now not wildly deleting the telephone numbers from the revocation declarations. The right of a consumer to declare revocation by telephone still exists! It is better to see if and how the German legislator reacts to the Scold from Luxembourg.
Marian Härtel ist Rechtsanwalt und Fachanwalt für IT-Recht mit einer über 25-jährigen Erfahrung als Unternehmer und Berater in den Bereichen Games, E-Sport, Blockchain, SaaS und Künstliche Intelligenz. Seine Beratungsschwerpunkte umfassen neben dem IT-Recht insbesondere das Urheberrecht, Medienrecht sowie Wettbewerbsrecht. Er betreut schwerpunktmäßig Start-ups, Agenturen und Influencer, die er in strategischen Fragen, komplexen Vertragsangelegenheiten sowie bei Investitionsprojekten begleitet. Dabei zeichnet sich seine Beratung durch einen interdisziplinären Ansatz aus, der juristische Expertise und langjährige unternehmerische Erfahrung miteinander verbindet. Ziel seiner Tätigkeit ist stets, Mandanten praxisorientierte Lösungen anzubieten und rechtlich fundierte Unterstützung bei der Umsetzung innovativer Geschäftsmodelle zu gewährleisten.
In the digital world of social media and online gaming, the use of artificial intelligence (AI) to moderate content and...
Read moreDetails
The Schleswig-Holstein Higher Regional Court has strengthened the rights of consumers in a decision issued. The defendant distributes telecommunications services,...
Read moreDetails
In this blog post, I venture a thought experiment and gather opinions to find out whether the use of blockchain...
Read moreDetailsI myself am actually an IT nerd and a regular customer at Amazon. But I've always been suspicious of the...
Read moreDetails
Currently, many, especially startups, when they hear "privacy", only see the fact "Oh, I still have to surf the generator...
Read moreDetails
Legal basis for start-ups As the founder of a start-up, you are confronted with a multitude of legal issues that...
Read moreDetails
The ECJ ruling on consumer revocation: What it means The ruling of the European Court of Justice in case C-97/22...
Read moreDetailsA consumer has a single right to cancel a subscription taken out at a distance, which is initially free and...
Read moreDetails
Introduction Drafting contracts in the field of artificial intelligence (AI) is one of the most exciting and challenging tasks of...
Read moreDetailsPrivate accounts on ChatGPT & Co. for corporate purposes are a gateway to data protection breaches, leaks of secrets and...
Read moreDetails
In this exciting episode of the itmedialaw.com podcast, we take a deep dive into the highly topical subject of digital...
Read moreDetails
In this video, I talk a bit about transparent billing and how I communicate what it costs to work with...
Read moreDetails
