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Contract conclusion in e-commerce: when the deal is really done

24. September 2024
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In this video, we explain when exactly a contract is concluded in an online store or with SaaS services – important knowledge for store operators and customers!
We cover: – The process of concluding a contract: from product presentation to acceptance – Special features when designing the order button – Legal pitfalls with order confirmations – Special requirements for SaaS contracts (SLAs, data protection) – Practical tips for a legally compliant design of the ordering process Find out why the time of contract conclusion is so important and how you as a provider can create clarity for yourself and your customers.
We also look at current case law and provide information on the correct inclusion of general terms and conditions and withdrawal instructions.
Whether you run an online store or offer SaaS services, this video will help you minimize legal risks and put your business on a solid footing.

Key Facts
  • Der Zeitpunkt des Vertragsschlusses ist entscheidend für Online-Shops und SaaS-Dienste, um Rechtsrisiken zu minimieren.
  • Wichtige Aspekte sind Bestellbutton-Design und die Einbeziehung von AGB sowie Widerrufsbelehrungen für rechtliche Klarheit.
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