• Mehr als 3 Millionen Wörter Inhalt
  • |
  • info@itmedialaw.com
  • |
  • Tel: 03322 5078053
Rechtsanwalt Marian Härtel - ITMediaLaw

No products in the cart.

  • en English
  • de Deutsch
  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
    • Internally
  • Podcast
    • ITMediaLaw Podcast
  • Knowledge base
    • Laws
    • Legal terms
    • Contract types
    • Clause types
    • Forms of financing
    • Legal means
    • Authorities
    • Company forms
    • Tax
    • Concepts
  • Videos
    • Information videos – about Marian Härtel
    • Videos – about me (Couch)
    • Blogpost – individual videos
    • Videos on services
    • Shorts
    • Podcast format
    • Third-party videos
    • Other videos
  • Contact
Kurzberatung
  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
    • Internally
  • Podcast
    • ITMediaLaw Podcast
  • Knowledge base
    • Laws
    • Legal terms
    • Contract types
    • Clause types
    • Forms of financing
    • Legal means
    • Authorities
    • Company forms
    • Tax
    • Concepts
  • Videos
    • Information videos – about Marian Härtel
    • Videos – about me (Couch)
    • Blogpost – individual videos
    • Videos on services
    • Shorts
    • Podcast format
    • Third-party videos
    • Other videos
  • Contact
Rechtsanwalt Marian Härtel - ITMediaLaw

Cancellation button must be possible without login

24. September 2024
in Online retail
Reading Time: 3 mins read
0 0
A A
0
rules gbf6686dd7 1920
Key Facts
  • Judgment: OLG Nuremberg specifies requirements for the cancellation button in accordance with Section 312k BGB.
  • Labeling: The wording "Cancel here" meets the legal requirements.
  • Positioning: Cancellation button must be accessible at all times and without login.
  • Functionality: Button must lead directly to termination, without additional steps.
  • Accessibility: Easy access to the cancel button is essential for companies.
  • Clarity: The use of "Terminate here" is legally secure and clearly understandable.
  • Instruction: Companies should regularly review and adapt their termination processes.

In its final judgment of 30.07.2024 (Ref. 3 U 2214/23), the Nuremberg Higher Regional Court made important clarifications regarding the design of the termination button in accordance with Section 312k BGB. This decision is one of a series of rulings that specify the practical implementation of the legal requirements for online notices of termination. Section 312k BGB, which came into force on July 1, 2022, obliges companies that enable consumers to conclude contracts via their website to also provide a simple and immediate termination option. The aim of this regulation is to strengthen consumer protection and prevent so-called “dark patterns” that make it difficult for customers to terminate their contracts. This was the legislator’s response to the increasing practice of some companies of making the conclusion of contracts simple, but making termination more difficult through complicated processes. The standard stipulates that the termination button must be clearly legible, immediately and permanently available, which has led to numerous questions and legal disputes in practice.

Content Hide
1. Key points of the ruling
2. Importance for companies
3. Trend in case law
4. Conclusion
4.1. Author: Marian Härtel

Key points of the ruling

The OLG Nuremberg dealt with the question of whether the termination button used by a company complied with the legal requirements. The court clarified the following points:

1. labeling: The wording “Terminate here” was deemed sufficient to meet the legal requirements.

2.positioning: The cancel button must be immediately and permanently available. Placement in the customer account, which is only accessible after login, does not meet the legal requirements.

3. functionality: The button must lead directly to a termination option without any further intermediate steps being necessary.

Importance for companies

This decision has far-reaching consequences for companies that offer online contracts:

– Accessibility: The cancellation button must be accessible without prior registration or login.
– Directness: After clicking on the button, the user should be taken directly to the cancellation option.
– Clarity: The label “Cancel here” is sufficient and legally compliant.

Trend in case law

The judgment of the Higher Regional Court of Nuremberg is part of a broader development in case law on the subject of termination buttons. There are several articles on itmedialaw.com that document and analyze this development:

1. termination assistants and consumer protection: compliance with Section 312k BGB
2. Cancellation of online subscriptions must be possible without a password
3. Regional Court Frankfurt a.M.: Other termination options permitted in addition to the termination button on the website
4. Online services: Don’t forget the cancel button!
5. New ruling by Munich Regional Court: The case of the Sky cancel button and its significance

Conclusion

The ruling of the Higher Regional Court of Nuremberg represents a significant contribution to the specification of the requirements of Section 312k BGB. It specifies the legal requirements and thus creates legal certainty for companies when implementing the cancel button. The decision underlines the teleological interpretation of the standard by placing consumer protection in the foreground and demanding a consumer-friendly design of the termination option.

This results in specific instructions for action in practice: Companies are well advised to subject their online termination processes to a critical review and adapt them if necessary. In particular, accessibility without login and direct forwarding to the termination option should be considered essential features of a legally compliant termination button.

It remains to be seen whether this case law will be consolidated in further rulings and whether the legislator will follow suit if necessary. Companies should closely follow developments in this dynamic area of law in order to act in accordance with compliance and minimize potential warning risks. A regular legal review of your own online presence, taking into account current case law, is therefore strongly recommended.

Marian Härtel
Author: Marian Härtel

Marian Härtel ist Rechtsanwalt und Fachanwalt für IT-Recht mit einer über 25-jährigen Erfahrung als Unternehmer und Berater in den Bereichen Games, E-Sport, Blockchain, SaaS und Künstliche Intelligenz. Seine Beratungsschwerpunkte umfassen neben dem IT-Recht insbesondere das Urheberrecht, Medienrecht sowie Wettbewerbsrecht. Er betreut schwerpunktmäßig Start-ups, Agenturen und Influencer, die er in strategischen Fragen, komplexen Vertragsangelegenheiten sowie bei Investitionsprojekten begleitet. Dabei zeichnet sich seine Beratung durch einen interdisziplinären Ansatz aus, der juristische Expertise und langjährige unternehmerische Erfahrung miteinander verbindet. Ziel seiner Tätigkeit ist stets, Mandanten praxisorientierte Lösungen anzubieten und rechtlich fundierte Unterstützung bei der Umsetzung innovativer Geschäftsmodelle zu gewährleisten.

Tags: ButtonCase lawComplianceConsumer protectionDevelopmentEntscheidungenFrankfurtJudgmentKündigungLegal certaintyLegal fieldolgVerträge

Weitere spannende Blogposts

DOSB and Esport: My comment on the comment

DOSB and Esport: A commentary
31. October 2018

Yesterday I published my comment on the current decision of the DOSB. On news and on social media, there was...

Read moreDetails

Avoid legal pitfalls when founding an online start-up

Avoid legal pitfalls when founding an online start-up
10. October 2024

Founding an online start-up requires not only entrepreneurial skill, but also a solid legal foundation. Company founders are confronted with...

Read moreDetails

LG Berlin on the essential characteristics of goods when selling T-shirts online

wegweisendes urteil zu ki trainingsdaten lg hamburg setzt massstaebe
22. January 2024

For esports teams and influencers who are active in online retail and regularly offer merchandise such as T-shirts and hoodies,...

Read moreDetails

LG Koblenz: Inadmissible demand for confirmation of termination by telephone

LG Koblenz: Inadmissible demand for confirmation of termination by telephone
21. March 2024

Insight into the decision of the Koblenz Regional Court In its judgment of 27.02.2024 (Ref.: 11 O 12/23), the Regional...

Read moreDetails

Small game, big rules – A victory for principle in VAT law

Small game, big rules – A victory for principle in VAT law
18. March 2024

The joys of detailed work: small amount in dispute, big commitment Sometimes it's the little things that fascinate and challenge...

Read moreDetails

Client portal under test

Client portal under test
7. November 2022

As announced, I activated the client portal for my clients over the weekend and it is now running stably in...

Read moreDetails

Hanover Tax Court on tax deductibility of clothing for fashion influencers!

17. May 2024

Do you know this? You look in your closet, see your work clothes and think: "Wouldn't it be great if...

Read moreDetails

Legal challenges for influencers when making critical statements about companies

24. September 2024

In current legal practice, there is an increasing number of cases in which influencers are involved in legal disputes due...

Read moreDetails

Purchased reviews on Amazon

Purchased reviews on Amazon
6. March 2019

With a decision published today, the Higher Regional Court of Frankfurt am Main prohibited the publication of "purchased" customer reviews...

Read moreDetails
Startup ohne Entwickler?
Gloss / Opinion

Startup ohne Entwickler?

8. July 2025

Es ist spätabends, der Kaffee neben dem Laptop ist längst kalt, doch ich lächle zufrieden: In wenigen Stunden habe ich...

Read moreDetails
Keine stillschweigende AGB-Änderung – Schweigen gilt nicht als Zustimnung

Keine stillschweigende AGB-Änderung – Schweigen gilt nicht als Zustimnung

7. July 2025
So langsam nimmt der Shop Form an

So langsam nimmt der Shop Form an

3. July 2025
Dark Patterns: UX-Tricks im Visier von Gesetzgeber und Gerichten

Dark Patterns: UX-Tricks im Visier von Gesetzgeber und Gerichten

2. July 2025
Altersverifikation im Internet: Pflichten für Anbieter in Deutschland und Europa

Altersverifikation im Internet: Pflichten für Anbieter in Deutschland und Europa

30. June 2025

Podcastfolge

Startups und Innovation in Deutschland – Herausforderungen und Chancen

Startups und Innovation in Deutschland – Herausforderungen und Chancen

25. September 2024

In dieser aufschlussreichen Podcast-Episode wird ein tiefgreifender Blick auf die Startup- und Innovationslandschaft in Deutschland und Europa geworfen. Die Diskussion...

Read moreDetails
Rechtssichere Influencer-Agentur-Verträge: Strategien zur Vermeidung unerwarteter Kündigungen

Rechtssichere Influencer-Agentur-Verträge: Strategien zur Vermeidung unerwarteter Kündigungen

19. April 2025
Rechtliche Herausforderungen innovativer Geschäftsmodelle

Rechtliche Herausforderungen innovativer Geschäftsmodelle

26. September 2024
Rechtliche Grundlagen und Praxis von Open Source in der Softwareentwicklung

Rechtliche Grundlagen und Praxis von Open Source in der Softwareentwicklung

19. April 2025
7c0b449a651fe0b81e5eec2e23515012 2

Urheberrecht im Digitalen Zeitalter

22. December 2024

Video

Mein transparente Abrechnung

Mein transparente Abrechnung

10. February 2025

In diesem Video rede ich ein wenig über transparente Abrechnung und wie ich kommuniziere, was es kostet, wenn man mit...

Read moreDetails
Faszination zwischen und Recht und Technologie

Faszination zwischen und Recht und Technologie

10. February 2025
Meine zwei größten Herausforderungen sind?

Meine zwei größten Herausforderungen sind?

10. February 2025
Was mich wirklich freut

Was mich wirklich freut

10. February 2025
Was ich an meinem Job liebe!

Was ich an meinem Job liebe!

10. February 2025
  • Privacy policy
  • Imprint
  • Contact
  • About lawyer Marian Härtel
Marian Härtel, Rathenaustr. 58a, 14612 Falkensee, info@itmedialaw.com

Marian Härtel - Rechtsanwalt für IT-Recht, Medienrecht und Startups, mit einem Fokus auf innovative Geschäftsmodelle, Games, KI und Finanzierungsberatung.

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
    • Tax
    • Other
    • Internally
  • Podcast
    • ITMediaLaw Podcast
  • Knowledge base
    • Laws
    • Legal terms
    • Contract types
    • Clause types
    • Forms of financing
    • Legal means
    • Authorities
    • Company forms
    • Tax
    • Concepts
  • Videos
    • Information videos – about Marian Härtel
    • Videos – about me (Couch)
    • Blogpost – individual videos
    • Videos on services
    • Shorts
    • Podcast format
    • Third-party videos
    • Other videos
  • Contact
  • en English
  • de Deutsch
Kostenlose Kurzberatung