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Home Law on the Internet

Google must also read emails – imprint obligation

7. November 2022
in Law on the Internet, Warning
Reading Time: 1 min read
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medienrecht

Anyone offering services on the Internet must provide an imprint in accordance with § 5 of the German Telemedia Act. This also includes an e-mail address. So far, so little new. What many may be rather unaware of is that such an email must also be suitable for a user of the website to actually contact the operator.

And of course, this applies not only to the small craftsman’s business from the countryside, but also to billion-dollar companies like Google. At Google, an e-mail to the address from the imprint has so far only received an autoreply response that one should use other contact options.

The Federal Association of Consumer Organizations warned against this circumstance and received approval from the Superior Court in Berlin. Google initially refused to accept this legal opinion, but has now withdrawn its appeal to the Federal Court of Justice.

Therefore, when creating the imprint, it should always be remembered that the content includes such information “that allows a quick electronic contact and direct communication with them, including the address of the electronic mail”.

Tags: ConsumerConsumer CenterCourt of AppealE‑mailEmailFederal courtGoogleImprint obligationinternetMailTelemedia

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  • Informationen
    • Ideal partner
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      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
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    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
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