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Rechtsanwalt Marian Härtel - ITMediaLaw

BGH on Liability for Customer Reviews on Amazon

7. October 2019
in Competition law
Reading Time: 2 mins read
0 0
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The Federal Court of Justice currently has to decide whether the supplier of a product offered on the online trading platform Amazon is liable under competition law for customer evaluations of the product.

In the present case, a competition association has complained. The defendant distributes so-called “kinesiology tapes”. In the past, it has advertised these products as suitable for pain treatment, which is not medically proven. The defendant therefore issued a declaration of injunction to the Association on 4 November 2013.

The defendant also offers its products on the online trading platform Amazon. There, the EAN generates as usual an ASIN assigned to that product to ensure that when a particular product is called up, the offers of all suppliers of that product are displayed.

Buyers are known to be able to rate the products; however, Amazon assigns such an assessment to the product listed under the relevant ASIN without further examination. As a result, an item displays all customer reviews that have been submitted for that product, which may be offered by multiple sellers.

At the beginning of 2017, the defendant offered the said kinesiology tapes. However, this feature has now attracted customer reviews, including the notes “Pain-relieving tape!”, “This product is perfect for pain…”, “Quickly the pain subsides”, “Relieving the pain is noticeable”, “The pain is going on.” by gluing away” and “relieve pain”. The Competition Association then asked the defendant to pay a contractual penalty. However, Amazon refused to delete the customer reviews at the defendant’s request.

In the proceedings, the Association sought the injunction and payment of the contractual penalty and the warning costs. The defendant had adopted the customer reviews and should have worked towards their deletion. If that is not possible, it may not offer the products on Amazon.

The landgericht dismissed the action. There is no claim aim of Paragraph 8(8) of the 1, Section 3a UWG in conjunction with Section 11 para. 1 Sentence 1 No 11 HWG. The plaintiff’s appeal was unsuccessful. It is true that the health claims contained in the customer reviews are misleading. But they were not advertising. At the very least, such advertising would not be attributable to the defendant. Nor does the defendant’s liability arise from an infringement of the traffic obligations under competition law within the meaning of Paragraph 3(3) of the Treaty. 2 UWG.

Marian Härtel
Author: Marian Härtel

Marian Härtel ist Rechtsanwalt und Fachanwalt für IT-Recht mit einer über 25-jährigen Erfahrung als Unternehmer und Berater in den Bereichen Games, E-Sport, Blockchain, SaaS und Künstliche Intelligenz. Seine Beratungsschwerpunkte umfassen neben dem IT-Recht insbesondere das Urheberrecht, Medienrecht sowie Wettbewerbsrecht. Er betreut schwerpunktmäßig Start-ups, Agenturen und Influencer, die er in strategischen Fragen, komplexen Vertragsangelegenheiten sowie bei Investitionsprojekten begleitet. Dabei zeichnet sich seine Beratung durch einen interdisziplinären Ansatz aus, der juristische Expertise und langjährige unternehmerische Erfahrung miteinander verbindet. Ziel seiner Tätigkeit ist stets, Mandanten praxisorientierte Lösungen anzubieten und rechtlich fundierte Unterstützung bei der Umsetzung innovativer Geschäftsmodelle zu gewährleisten.

Tags: AmazonBghCompetition lawContractual penaltyDeclaration of injunctionFederal courtHaftungKILawsuit

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  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
    • Competition law
    • Corporate
    • EU law
    • Law on the protection of minors
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