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Rechtsanwalt Marian Härtel - ITMediaLaw

Amazon can’t just freeze seller funds

4. July 2019
in Online retail
Reading Time: 2 mins read
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amazon logo 500500

The District Court of Hildesheim has put a stop to Amazon, by means of an injunction, forbidding its well-known practice of simply freezing funds.

Amazon justified the ban on the grounds that customer reviews had been manipulated through the seller’s account, without even specifying in the beginning which reviews were to be affected and what exactly had been manipulated. In return, an existing balance should be blocked from withdrawal for more than three months and further sales should no longer be possible by deleting the current offers.

Incidentally, this is a relatively normal behavior of Amazon, which I also experienced in the context of commission refunds for YouTubers and Twitch streamers. In these cases, tens of thousands of euros of income were simply withheld, accounts were terminated and the former partners were referred to the lawsuit.

As a rule, these behaviors, which are also experienced by other large corporations that believe to have sufficient market power, do not even find a reflected in their own gtC. If they do, however, the alleged GTC bodies are often incompatible with German GTC law, as there is often an unreasonable disadvantage for the contractual partner.

It is often worth defending against these behaviours. In the present case, the District Court of Hildesheim also ruled in paragraph 858 et seq. BGB followed legal ideas as a reason for disposition, since the blocking was an existential threat to the seller. Nevertheless, one can only advise not to leave unnecessary money in the customer’s accounts.

The decision does not, of course, change the fact that one should refrain from manipulating assessments. These may be anti-competitive, lead to warnings or justified terminations. A brief overview can be found in this article. The seller must expressly refer to purchased ratings, as the Frankfurt am Main Higher Regional Court ruled at the beginning of the year. And don’t forget that advertising with reviews that were only obtained through a competition can be anti-competitive, as I explained in this article.

Marian Härtel
Author: Marian Härtel

Marian Härtel ist Rechtsanwalt und Fachanwalt für IT-Recht mit einer über 25-jährigen Erfahrung als Unternehmer und Berater in den Bereichen Games, E-Sport, Blockchain, SaaS und Künstliche Intelligenz. Seine Beratungsschwerpunkte umfassen neben dem IT-Recht insbesondere das Urheberrecht, Medienrecht sowie Wettbewerbsrecht. Er betreut schwerpunktmäßig Start-ups, Agenturen und Influencer, die er in strategischen Fragen, komplexen Vertragsangelegenheiten sowie bei Investitionsprojekten begleitet. Dabei zeichnet sich seine Beratung durch einen interdisziplinären Ansatz aus, der juristische Expertise und langjährige unternehmerische Erfahrung miteinander verbindet. Ziel seiner Tätigkeit ist stets, Mandanten praxisorientierte Lösungen anzubieten und rechtlich fundierte Unterstützung bei der Umsetzung innovativer Geschäftsmodelle zu gewährleisten.

Tags: AGBAmazonCommissionFrankfurtFrankfurt am Main Higher Regional CourtKündigungLawsuitTwitchWarningYouTubeYouTuber

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  • Informationen
    • Ideal partner
    • About lawyer Marian Härtel
    • Quick and flexible access
    • Principles as a lawyer
    • Why a lawyer and business consultant?
    • Focus areas of attorney Marian Härtel
      • Focus on start-ups
      • Investment advice
      • Corporate law
      • Cryptocurrencies, Blockchain and Games
      • AI and SaaS
      • Streamers and influencers
      • Games and esports law
      • IT/IP Law
      • Law firm for GMBH,UG, GbR
      • Law firm for IT/IP and media law
    • The everyday life of an IT lawyer
    • How can I help clients?
    • Testimonials
    • Team: Saskia Härtel – WHO AM I?
    • Agile and lean law firm
    • Price overview
    • Various information
      • Terms
      • Privacy policy
      • Imprint
  • Services
    • Support and advice of agencies
    • Contract review and preparation
    • Games law consulting
    • Consulting for influencers and streamers
    • Advice in e-commerce
    • DLT and Blockchain consulting
    • Legal advice in corporate law: from incorporation to structuring
    • Legal compliance and expert opinions
    • Outsourcing – for companies or law firms
    • Booking as speaker
  • News
    • Gloss / Opinion
    • Law on the Internet
    • Online retail
    • Law and computer games
    • Law and Esport
    • Blockchain and web law
    • Data protection Law
    • Copyright
    • Labour law
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    • Other
    • Internally
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    • ITMediaLaw Podcast
  • Knowledge base
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    • Information videos – about Marian Härtel
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    • Blogpost – individual videos
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